FlowTriage for WordPress
A WhatsApp AI concierge for your WooCommerce store. Customers shop, reorder, and track orders by chatting — and your team picks up where the AI hands off.
See exactly how FlowTriage would work for your store
Enter your URL — we'll read your site and show you specific examples for your shop in about 30 seconds. No signup required.
Plugin admin dashboard screenshot
Everything you need, nothing you don't
Built for the long tail of WooCommerce stores — small enough to run yourself, smart enough to talk to your customers like you would.
Chat widget
Floating WhatsApp button or in-page web widget — pick the one that fits your business. Works alongside Gutenberg blocks and shortcodes.
WooCommerce-native
Customers, orders, and products mirror into FlowTriage so the AI can answer "where is my order" and "what's in stock" with real data.
Form sync
Capture submissions from Contact Form 7, Gravity Forms, WPForms, and Fluent Forms straight into FlowTriage as conversations.
Order tracking nudges
When a tracking number is added in WooCommerce, FlowTriage sends the customer a WhatsApp update — Courier Guy, Aramex, DHL, FedEx and more.
AI hand-off to humans
When the AI can't help, conversations escalate to your team with full context — order details, customer history, the lot.
Privacy-first defaults
Customer sync, order tickets, and follow-up messages are off until you opt in. Your WordPress database stays the source of truth.
Up and running in three steps
No build step, no Node, no config files. Upload the zip, paste a token, you're live.
Download the plugin
Grab the latest zip below. Works on WordPress 6.0+ with PHP 8.1+.
Upload and activate
Plugins → Add New → Upload Plugin. Activate, and the setup wizard launches automatically.
Paste your Bot API token
Find it under Clients → (your client) → API Token in your FlowTriage admin. Done — the AI is live.
Plays nicely with your stack
Tested against the plugins your customers actually run.
| Plugin | What we test |
|---|---|
| WooCommerce | First-class — full integration |
| Elementor / Divi / Beaver Builder | Frontend widget renders cleanly |
| WPML / Polylang | AI replies honour current locale |
| Yoast SEO / Rank Math | No conflict; widget loads in wp_footer |
| Contact Form 7 / Gravity / WPForms / Fluent | Submissions captured into conversations |
| WP Rocket / W3 / LiteSpeed | Widget JS marked data-no-optimize |
| MemberPress / Restrict Content Pro | Member-aware AI replies |
| WooCommerce Subscriptions | Renewal nudges via WhatsApp |
Ready to put a WhatsApp AI on your store?
Free plan covers 50 conversations a month. No credit card to install. Upgrade only when you outgrow it.